Sercotel Gran Hotel Conde Duque, Madrid - Reviews, Room Options & Prices 2025

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About the Hotel

Plaza Conde Valle Suchil, 5, Madrid, Spain, 28015

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room Extra Bed

Max:

3 persons

21 m²

Bed options:

3 Single beds

Shower

Heating

room details

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Twin Room

Max:

2 persons

21 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Double Room Plaza View

Max:

2 persons

21 m²

Bed options:

2 Single beds

Garden view

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Centre

Madrid 1.2 km

Airports

Adolfo Suarez Madrid-Barajas (MAD) 21.5 km

Train

Principe Pio Train Station 1.6 km

Underground

San Bernardo300 m

Quevedo400 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

EUR 22 per day

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Security
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Plaza Conde Valle Suchil, 5, Madrid, Spain, 28015

Map view

street view

Plaza Conde Valle Suchil, 5, Madrid, Spain, 28015

City landmarks

Casino

Gran Via

1.7 km

Museum

Prado National Museum

2.3 km

Square

Plaza Mayor

2.0 km

Palace

Royal Palace of Madrid

2.0 km

Square

Puerta del Sol

2.0 km

Calle Ponzano tapas

1.9 km

Football Stadium

Santiago Bernabeu Stadium

3.0 km

Plaza de la Independencia

Parque del Retiro

2.3 km

Museum

Museo Nacional Thyssen-Bornemisza

2.5 km

Park

El Retiro Park

2.6 km

Museum

Museo Sorolla

1.7 km

Public Building

Cybele Palace

2.4 km

Museum

Plaza de Cibeles

2.3 km

Church

Real Basilica de San Francisco el Grande

2.3 km

Museum

Museo de Historia de Madrid

980 m

Paseo del Pintor Rosales

Templo de Debod

1.3 km

Opposite Palacio Real

Plaza de Oriente

1.2 km

Museum

Museo Nacional Centro de Arte Reina Sofia

2.7 km

Church

Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales

1.6 km

Theatre

Teatro Real

1.6 km

Calle de Ferraz

Temple of Debod

1.9 km

Museum

Anden 0

1.3 km

Calle del Conde Duque 9

Conde Duque Cultural Center

700 m

Garden

Royal Botanical Garden of Madrid

2.5 km

Calle Alcala 42

Circulo de Bellas Artes

2.0 km

Calle de San Mateo 13

Museum of Romanticism

1.2 km

Garden

Sabatini Gardens

1.8 km

Square

Glorieta de Quevedo

730 m

Museum

Museum of the Americas

2.1 km

Nearby

Museum

The Museum of Contemporary Art-Madrid

380 m

Restaurants

Chong Qing Taste

180 m

Plaza del Conde del Valle de Suchil Número 7

Cafe Pub Garden

380 m

Calle Vallehermoso 15

Puntarena

310 m

Calle de Alberto Aguilera 20

Bache Restaurant

370 m

Calle Rodriguez San Pedro 2

La Tapa

370 m

Calle de San Bernardo 97

Perrachica

760 m

10 Calle Eloy Gonzalo

Ristorante Pizzeria Fuoko

470 m

Calle de Emilio Carrere 9

Antipode

390 m

Calle de San Bernardo

Reviews and Ratings

Feedback from previous guests about their experience.

62%

enjoyed the hotel and would happily stay again

6.2/10

Nice

Rooms

7.3

Location

9.0

Service

8.3

Dining

7.8

4/5 based on 1202 reviews

#137 of 483 hotels in Madrid based on Tripadvisor

Luna

United Kingdom, March 2025

5.8/10

I enjoyed the quiet neighborhood and the hotel's proximity to the metro, making it easy to explore Madrid. However, my stay was marred by a cramped single room with a disappointing view and a somewhat unwelcoming vibe from the staff. While I appreciated the cleanliness and comfortable bed, the breakfast options left much to be desired. Overall, I might look for a different hotel next time.

Rooms

6.0

The room was clean, but it felt cramped and had no view, facing an emergency staircase instead. The bed was comfortable, but the overall design seemed outdated.

Service

5.0

The staff were polite but not particularly friendly, which affected my overall experience. They were helpful at times, but I expected a warmer interaction.

Location

8.0

The hotel was in a lovely neighborhood with a park and easy access to the San Bernardo Metro, just a short walk from Gran Via, which I appreciated.

Dining

5.0

The breakfast options were disappointing; while the buffet was extensive, much of the food, like eggs and bacon, was served cold, which was a letdown.

Facilities

6.0

The hotel had basic amenities, but I felt the overall facilities needed an upgrade to meet current standards. The common areas were nicer than my room.

Elijah

United Kingdom, December 2024

6.8/10

I had a pretty good time at Sercotel Gran Hotel Conde Duque. The staff was super friendly and always ready to help me out—definitely a highlight! However, my room could get a bit noisy at night, and I wasn't too impressed with the mattress. The location was great, close to the metro and local eateries, but it was a hassle that I couldn't really enjoy any outdoor spaces.

Rooms

7.0

My room felt charming but had some quirks. It was spacious and nicely decorated, but the mattress sloped, which made sleeping a bit uncomfortable. Plus, I could hear conversations from neighboring rooms.

Service

10.0

The staff were super attentive and kind—they even sent me a cava for my birthday! They made sure I felt welcomed throughout my stay. It's nice to see such great customer care.

Location

9.0

The hotel was in a quiet, residential area that was easy to navigate, with metro stations and various restaurants just a short walk away. It felt more local than staying in tourist traps.

Dining

8.0

Breakfast had a solid variety—everything from fresh fruit to hot options—but some dishes could've been warmer. Still, I found the selection pretty good overall.

Facilities

7.0

The bar area was lovely for unwinding after a day out, but I missed having some outdoor seating. They offered good room service too, which was handy.

James

United Kingdom, December 2024

6.2/10

I had a splendid stay at Sercotel Gran Hotel Conde Duque. The location was fantastic, being only a short distance from popular attractions but still nestled in a tranquil neighborhood. My room was comfortable and well-designed, though the bathroom could use a refresh. The variety and quality of the breakfast left me thoroughly impressed, while the staff were friendly and efficient, making the experience all the better.

Rooms

8.0

The rooms are well-furnished with comfortable beds and equipped with solid furniture. I found my space to be adequately sized, providing a restful environment for a good night's sleep. However, the bathrooms should definitely receive an updated touch for better convenience.

Service

9.0

The staff at the hotel were incredibly friendly and professional, always willing to help when needed. My check-in was efficient, and the personalized attention throughout my stay made me feel very welcome.

Location

10.0

Located in a quiet area, the hotel was just a short walk from the San Bernardo metro station, making it easy to explore Madrid. I loved the nearby parks and local restaurants which added to the charm of the neighborhood.

Dining

9.0

The breakfast offered a good variety, including both hot and cold choices, which made every morning enjoyable. I particularly appreciated the fresh ingredients and selection, like the guava jam and smoked salmon.

Facilities

8.0

Facilities included room service, which I found to be quick and efficient when I used it. The gym was also impressive, well-equipped for maintaining my fitness routine during the stay.

Bill

United Kingdom, December 2024

6.2/10

I had a wonderful stay at Sercotel Gran Hotel Conde Duque. The location in a quiet area was perfect for exploring, with easy access to the San Bernardo metro station and plenty of local shops and restaurants nearby. The staff were attentive and friendly, making me feel welcomed. My only concerns were a small issue with the room view and minor noise from the elevator, but overall, it was a pleasant experience.

Rooms

8.0

My room was large, well-decorated, and had great blackout curtains. Although I faced a slight noise issue from the nearby elevator, it didn't disrupt my sleep. I appreciated the ample space.

Service

9.0

The service was great. The staff were incredibly polite and went out of their way to assist me, especially while checking in and out. They even provided great local recommendations.

Location

9.0

Situated in a tranquil neighborhood, the location was ideal. Just a quick walk to the metro, it allowed easy access to all major attractions in Madrid. I loved the lovely park right outside the hotel.

Dining

9.0

Breakfast was a highlight, offering a variety of delicious options. I particularly enjoyed the smoked salmon and champagne. The quality of the breakfast set a wonderful tone for my days.

Facilities

8.0

Common areas, like the lounge and bar, were very relaxing. I found the overall atmosphere inviting and it provided a lovely space to unwind after a day out exploring.